Today, we have the successful Internet Entrepreneur Mr. Vikash Khetan with us. He is the owner of one of leading coupon website Couponzguru.com. Without wasting much time, we will hear his success story from him. This article is full of information and I am damn sure you will definitely love to read the whole article, so don’t forget to comment and share it.
Interview with Mr Vikash Khetan of Couponzguru
Vikash: Well, the concept has totally changed in India, with the rise of the Internet and with the emergence of some really great online shopping portals such as Flipkart, Myntra etc people have started trusting in Online Shopping. Earlier people were not keen to use their credit cards online because of security reasons, however, that has changed now with the advancement in technology and things have become much easier. As per my opinion the key drivers to accelerate online shopping in India are –
A better payment options, such as net banking, debit cards (earlier it was only credit cards) & most importantly Cash on Delivery!
The ease of shipping orders and return / cancellation process.
More & More VC’s entering the Indian market and showing confidence in this model.
The focus on customer service (which lacked earlier)
Last but not the least – use of coupons & discounts
The future looks quite bright to me; the ball has just started rolling. However, we will also see exit of many e-com players because of bad implementation. So in a few years from now, we will see the survival of merchants who mainly focuses on customers and customer service. I also see the momentum to slowly shift on other platforms such as mobile & tablets. By the way, we will soon be launching our mobile apps.
Also Read: Yes! I Quit My Job For Full Time Blogging (Interview with Mr. Sanket Patil)
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